Kyle Gani,33.92° S, 18.42° E, home
Cape Town

Essays

Every essay, newest first.

Mission Control12 min read

The margin you cannot see

When the product is a system, the change customers love can quietly turn your margin negative. You find out at month close, weeks too late to trace it back. Mission Control8 min read

Wrong at scale

Hiring more people speeds up the plan you already have. It does nothing for the moment the plan turns out to be wrong.